Get your day back. We’ll run the operations.
A dedicated, AI-augmented team that handles your order processing, customer messages, and back office inside your own system, accountable to your numbers, at a fraction of the cost of building the team in-house.
- The office manager loses the whole morning keying in orders from email, phone, and the portal. Every morning.
- Quote requests sit for two or three days because nobody has the time, and the faster competitor wins them.
- Customer emails and tickets stack up; replies go out late, or not at all.
- The back office (invoices, POs, reconciliation prep, catalogue updates) is always a step behind.
- You’re hiring to keep up, but training and managing more people has become its own full-time job.
- Orders processed for you, fast.Every order from email, phone, web, and your B2B portal entered and confirmed quickly. A morning of manual entry becomes a quick review.
- Quotes answered and chased.New requests answered fast; every open quote followed up on schedule, so deals stop slipping while you’re busy running the business.
- Customer messages handled.Chat, email, and tickets answered promptly and in your voice. Your customers feel looked after; your inbox stops running your day.
- A back office that keeps pace.Vendor invoices, purchase orders, reconciliation prep, catalogue and pricing updates, handled quietly in the background.
- A CRM you can finally trust.Every interaction logged, every contact current, your pipeline always reflecting reality, so the numbers you look at are real.
- Growth work alongside the upkeep.Outreach and lead follow-up that keep new business flowing in while the existing book keeps ticking over.
Behind the scenes, automation does the repetitive sorting, drafting, and matching, so your team spends its time on judgment instead of grunt work. You get more done without adding headcount.
The work that quietly eats your team’s day (order entry, quote chasing, message handling, data cleanup) is exactly the work this takes off their plate. Handing it over can turn hours of daily admin into a quick review and get quotes answered while they’re still warm, not days later.
How much you gain depends on where you start. The more manual and behind you are today, the bigger the relief. We’ll put real numbers to it on a call.
- Embedded, not arm’s-length. We work inside your system and answer to your real metrics instead of a vague service-level promise.
- On your clock, not a 12-hour delay. Your team works right in your time zone, in real time through your business day, so you’re never waiting overnight for an answer most offshore providers can’t give until tomorrow.
- Operations and system, improving together. Because we also build and run Odoo, your day-to-day operations and your software sharpen each other instead of drifting apart.
- Automation built in. More done with fewer people: leverage on top of labour.
- A dedicated team, managed for you. Your people, ramped in one to three weeks, hired and managed by us, so you get the output without the HR load.
We’ve run operations alongside a distribution business for over four years: migration, training, and ongoing support, never the disappearing act. See the full story →
For US wholesale distributors, this is packaged into four clear tiers, from a two-week proof-of-value audit to a full operations partnership. See how it’s packaged →
Want people working inside your own process instead? That's staff augmentation.
They train on your systems, products, and workflows before they touch live work, and they’re dedicated to you, not split across ten accounts. Within a couple of weeks they know your customers and your way of doing things.
A dedicated team with us costs less than a single in-house hire in the US, and there’s no recruiting, onboarding, payroll, or day-to-day management landing on you. You get the output of a team for less than the cost of one employee.
No. Your team works in strong, professional written English and can work right in your time zone, covering your full US business hours in real time, with overnight coverage available as you grow.
Yes. Your team works inside your own systems, with access you control, under signed confidentiality and data-protection terms. You decide exactly what they can see and do.
Dedicated. The same people learn your business and stay with it, so quality compounds instead of resetting with every new request.
Start with the two-week Revenue Recovery Audit and a month-to-month arrangement. We earn the relationship on results, not a long lock-in contract.