The priorities.
You decide what matters this week and this quarter.
MANAGED TEAMS
Managed offshore teams, run to your guidelines
A managed offshore team is a whole function we run for you. Our managers run the work day to day, and they handle performance management and appraisals too, all against guidelines you set. You keep the priorities and see the outcomes, without managing the people yourself.
You meet the people, and the manager, before anything is signed.
Who holds what3 layers
- YOUThe priorities, the standard, the outcomes
- OUR MANAGERRuns the day, coaches, appraises to your guidelines
- THE TEAMThe work, on your hours
What managed means here
The team is on our payroll and works your hours. What makes it managed is the layer above them: a manager of ours who runs the day, checks the work, coaches the people and holds them to your standard.
Performance management and appraisals are part of it. They run to your guidelines, so the bar is yours even though the managing is ours.
What stays yours
The standard.
Your guidelines are the ones the team is appraised against.
Visibility of outcomes.
A progress and task report every week shows what the team delivered, and you can ask for a call whenever you want one.
The say on who joins.
You meet the people before they start.
A managed team or dedicated seats
Dedicated seats fit when someone on your side has the time to direct the work. Each person joins your team and takes your direction.
A managed team fits when the function needs running and nobody on your side has the hours to run it. You hand over the managing, keep the standard, and get the function back working.
Seats can grow into a managed team as they add up. Both models are on the staff augmentation services page.
Not the same as handing over the process
A managed team works inside your process, to your guidelines. The process stays yours; we run the people doing it.
If you'd rather hand the process over completely and have a provider own the outcome, that's outsourcing, and it's what our operations service does.
How it starts
- 01
Tell us the function
What it does, and its guidelines.
- 02
Team shape
Roles and management, proposed by us.
- 03
Meet the people
Team and manager, before anything's signed.
- 04
Team starts
Our manager runs it, on your hours.
- 05
Weekly report
Progress and tasks, call on request.
Questions buyers ask
Who runs performance reviews and appraisals?
Our managers, to the guidelines you set. You define what good looks like; we hold the team to it.
Do we still set priorities and standards?
Yes. Priorities and standards stay with you. We run the people against them.
How is a managed team different from outsourcing the process?
A managed team works inside your process. Outsourcing hands the process itself to a provider who owns the result. For that, see our operations service.
How is it different from dedicated seats?
With dedicated seats, you direct each person. With a managed team, our manager directs them and you direct the manager's priorities.
How does reporting work?
You get a progress and task report every week, with its contents agreed at the start. Want to talk it through? A call happens whenever you ask for one.
Hand us the function
Tell us what the team should do. You meet the people and the manager before anything is signed.
Talk through a managed team