AI receptionist for law firms that answers and screens every call
Our AI receptionist for law firms answers after hours and whenever your lines are busy, and runs your intake questions on every call. Built for US law firms, it books the consultation or takes a message for the morning, in English or Spanish.
Hear it as your firm's AI receptionist
Hear it as your firm's AI receptionist
An AI receptionist for law firms, answering in your firm's name, using sample practice areas and consultation slots. Fill in the form for the demo number, then call it from the phone number you entered. Call after a car accident or about an arrest, and hear how it flags the urgent ones.
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What an AI receptionist for law firms does on every call
An AI receptionist for law firms has one job on every call: get the facts your attorneys need, without saying anything only an attorney should say.
- 01
Intake screening and qualification
On every plan, the line works as a legal intake answering service. It runs an intake script that records what the matter is about and how urgent it is, and takes the caller's details so you can reach them. On Intake and Intake Plus, we build the whole line around how your firm works: the practice areas you take, and the rules for when a call goes to your team.
- 02
Details for your conflict check, captured on the call
The assistant logs the intake details your conflict check needs and puts them in the call summary. Your team runs the check. The assistant doesn't.
- 03
Consultations booked straight into the calendar
On every plan, the assistant can book a consultation or take a message. Booking runs through your scheduling tool, synced to your Google or Outlook calendar.
- 04
Urgent calls handed to the attorney on call
When a call meets the urgency rules you set, such as an arrest overnight, the assistant marks it urgent. On Intake and Intake Plus, it transfers the call to the attorney on call. On After-Hours, the details are waiting in your inbox when you start your day.
A law firm answering service for nights, weekends and the call you paid for
Google suggests a bid of $148 to $219 for a single personal injury ad click. When the person who clicked calls at 6:30 pm and reaches voicemail, the firm has paid for a call nobody answered.
Source: Google Keyword Planner, US, suggested bids, October 2026.
A law firm answering service earns its keep after the office closes. Every plan answers after hours and whenever your lines are busy, so a call that comes in on a Saturday afternoon still gets its intake questions asked and a next step set. It covers every US time zone, from Eastern to Pacific, so your after-hours line starts when your own office closes.
- Ad click$148 to $219
After hours
- Caller rings at 6:30 pm
- AI receptionist answers
- Intake questions asked
- Consultation booked or message taken
Without it: Voicemail, and a click you paid for with no next step.
For personal injury firms
Answering paid case leads before they call the next firm
A personal injury answering service is there for the call your ad spend paid for. The caller gets answered while they're still deciding who to hire, and their details reach your intake team in the summary.
Accident intake questions captured in full
The assistant asks when it happened and whether anyone was hurt, and records the answers in the caller's own words. On Intake and Intake Plus, you choose which answers make a call urgent enough to transfer to your team.
For criminal defense firms
Google's suggested bid for a criminal defense click is $53 to $62. Many of the calls those clicks bring come after an arrest, and arrests don't keep office hours.
Source: Google Keyword Planner, US, suggested bids, October 2026.
Calls after an arrest, at any hour
At 2 am the assistant answers and takes the details. On Intake and Intake Plus, it can transfer the call to whoever on your team is on call, under rules you set. On After-Hours, the details are waiting in your inbox when you start your day.
Family members calling for someone in custody
Often the caller isn't the client. A mother asks whether her son should talk to the police. The assistant doesn't answer that. It records her details and her son's, including where he's being held if she knows, and puts the call in front of your team.
AI on every call, and a dedicated intake specialist when you want one
Some firms want a person on intake as well. We offer that as a separate service: a dedicated intake specialist on our payroll who works your firm's hours. It's priced separately and isn't part of any plan above. If you've been weighing an answering service for lawyers against a virtual receptionist for law firms, this pairs an AI receptionist for law firms with a person who knows your firm.
What the line never does
- It never gives legal advice.If a caller asks whether they have a case or what to say to the police, the assistant says it can't advise and takes their details for your team.
- It never runs your conflict check.It collects the details. Your team decides.
- It never pretends to be a person.It introduces itself as your firm's AI assistant, with a greeting you choose.
- It keeps caller information to your settings.Recordings and transcripts are kept or deleted according to the settings you choose, and access is limited to what the service needs to run.
AI receptionist pricing for law firms
Human answering services publish rates of roughly $2 to $5 a minute. Our AI receptionist for law firms comes on a flat monthly plan with minutes included. Every intake line is tested on mock calls for your practice areas before it goes live.
Plans
| After-Hours | Intake | Intake Plus | |
|---|---|---|---|
| Price | $179 a month | $349 a month | $699 a month |
| Minutes included | 300 | 600 | 1,250 |
| Answers nights, weekends and overflow | Included | Included | Included |
| Legal intake script: matter type, contact details, urgency | Included | Included | Included |
| Takes a message or books a consultation | Included | Included | Included |
| Intake details logged for your conflict check | Included | Included | Included |
| English and Spanish | Included | Included | Included |
| Full intake line built around your practice areas, hours and transfer rules | Not included | Included | Included |
| Urgent calls transferred to your team | Not included | Included | Included |
| Tuning pass from your real calls in the first 30 days | Not included | Included | Included |
| Monthly call report and priority support | Not included | Not included | Included |
After-Hours
$179 a month300 minutes included
- Included: Answers nights, weekends and overflow
- Included: Legal intake script: matter type, contact details, urgency
- Included: Takes a message or books a consultation
- Included: Intake details logged for your conflict check
- Included: English and Spanish
- Not includedFull intake line built around your practice areas, hours and transfer rules
- Not includedUrgent calls transferred to your team
- Not includedTuning pass from your real calls in the first 30 days
- Not includedMonthly call report and priority support
Intake
$349 a month600 minutes included
- Included: Answers nights, weekends and overflow
- Included: Legal intake script: matter type, contact details, urgency
- Included: Takes a message or books a consultation
- Included: Intake details logged for your conflict check
- Included: English and Spanish
- Included: Full intake line built around your practice areas, hours and transfer rules
- Included: Urgent calls transferred to your team
- Included: Tuning pass from your real calls in the first 30 days
- Not includedMonthly call report and priority support
Intake Plus
$699 a month1,250 minutes included
- Included: Answers nights, weekends and overflow
- Included: Legal intake script: matter type, contact details, urgency
- Included: Takes a message or books a consultation
- Included: Intake details logged for your conflict check
- Included: English and Spanish
- Included: Full intake line built around your practice areas, hours and transfer rules
- Included: Urgent calls transferred to your team
- Included: Tuning pass from your real calls in the first 30 days
- Included: Monthly call report and priority support
- No setup fee. Month to month, no long-term contract.
- Live within 5 business days of receiving your details. You keep your existing number; calls forward to the assistant.
- One number can serve several locations: the assistant routes callers to the right branch. Included.
- When your minutes run low, you choose: refill the same plan automatically, or pause until your next renewal. Unused refill minutes carry forward while you stay subscribed.
- Add-ons: extra phone number $6 a month; ongoing monthly tuning and report $99 a month; connecting your practice-management software is a custom build, quoted after a short review.
Handling more than intake? See our AI answering service for every other kind of call.
Frequently asked questions
Does the AI receptionist ever give legal advice?
Never. If a caller asks a legal question, the assistant says it can't advise and takes their details so your team can follow up.
How does intake screening work, and can it collect what we need for a conflict check?
Every plan runs a legal intake script that records the matter type and urgency along with the caller's details. It logs the intake details your conflict check needs and puts them in the call summary. Your team runs the check itself.
How is caller information kept confidential?
Recordings and transcripts are kept or deleted according to your settings, and access is limited to what the service needs to run.
Will callers know they are speaking with an AI receptionist?
Yes. The assistant introduces itself as your AI assistant, in a greeting you choose, and it always says so if a caller asks.
Is it ethical for a law firm to use an AI receptionist?
US bar guidance doesn't rule it out; it asks lawyers to use AI tools with care. The American Bar Association's Formal Opinion 512 (July 2024) says lawyers who use AI tools should understand what the tools can and can't do, protect client confidentiality and supervise what they do. Our AI receptionist for law firms says it's an AI in its first sentence and never gives legal advice. Caller information is kept to the settings your firm chooses. Your state bar may have its own guidance too.
What happens when someone calls about an arrest at 2 am?
The assistant answers and takes the details, marking the call urgent. On Intake and Intake Plus it can transfer the call to your team under rules you set. On After-Hours, the details are in your inbox for the morning. It never tells the caller what to do legally.
How does the cost compare with a human law firm answering service?
Our AI receptionist for law firms does the job of a legal answering service on a flat monthly plan, from $179 a month with 300 minutes included, with no setup fee and no long-term contract. Human answering services publish rates of roughly $2 to $5 a minute.
What's the difference between an AI receptionist and a virtual receptionist for a law firm?
A virtual receptionist is a person who answers your calls remotely. An AI receptionist for law firms answers every call at once, day or night, on a flat monthly plan. If you want a person on intake as well, see the dedicated intake specialist section above.
How long does setup take?
You're live within 5 business days of us receiving your details. Every intake line is tested on mock calls for your practice areas before it goes live, and you keep your existing number.
Does it work with our practice management or intake software?
Consultation booking works today through your scheduling tool, synced to your Google or Outlook calendar. Connecting your practice-management or intake software is a custom build, quoted after a short review.
What should I check before choosing an AI receptionist for a law firm?
Check how it handles intake, as well as how it answers the phone:
- It runs an intake script built for your practice areas.
- It captures the details your conflict check needs.
- You set the rules for transferring urgent calls.
- It never gives legal advice.
- You know how it's priced: a flat monthly plan, or per minute.
What happens when my minutes run out?
You choose ahead of time. When your minutes run low, we either refill the same plan automatically or pause until your next renewal. Unused refill minutes carry forward while you stay subscribed.