VIRTUAL ASSISTANT SERVICES

Virtual assistant services that work your hours

Our virtual assistant services give you one dedicated assistant who works only for you, on your hours, on our payroll. You meet them before you sign, and if they ever leave, we line up a replacement for you to interview.

Tell us the tasks. You meet the assistant before you commit to anything.

What a virtual assistant can take off your desk

Our virtual assistant services cover the everyday work that keeps a business running:

  • Inbox and calendar: sorting email, drafting replies for you to approve, booking and moving meetings.
  • Admin: travel, documents, follow-ups and the reminders that slip when you're busy.
  • Data entry and records: keeping your CRM, spreadsheets and order records current.
  • Customer support: answering routine emails and messages in your voice, and passing the rest to you.
  • Research: finding suppliers, checking prospects and pulling information together before a meeting.

An executive virtual assistant can work for one person, such as a founder or director. A virtual administrative assistant can support a whole team. Tell us the tasks, and we match the assistant to them.

One dedicated assistant, not a pool

Your assistant works only for you. They aren't shared with other clients and they don't change from week to week, so they learn your preferences, your customers and the way you like things done. You direct the work; they report to you.

Who our virtual assistant services suit

Owners and founders whose days disappear into email and admin. Managers who need someone to keep records and follow-ups moving. Small teams whose customers expect a quick reply. If you can describe the work and it can be done at a computer, it's worth a conversation. When you hire a virtual assistant through us, you're hiring support for your business; the assistant is employed by us.

A virtual assistant company that works your hours

Your assistant keeps your working day, so a message sent at nine gets an answer at nine, not the next morning. Their managers, and the people who interview candidates for you, are available in your time zone too. You're invoiced in your own currency, and you get a written report on what was done every week.

How hiring works

  1. 01

    Tell us the tasks: what you need done, how many hours, and your time zone.

  2. 02

    Meet a shortlist. You interview the candidates yourself.

  3. 03

    Choose your assistant. Nothing is signed until you're happy.

  4. 04

    They start within one to two weeks, in your tools and on your hours.

  5. 05

    Up to speed within about three weeks on your work, with a weekly report from the first week.

That's all it takes to hire a virtual assistant from us, and none of it runs through your payroll: your assistant is employed by us.

Your first three weeks

Your assistant starts within one to two weeks of you choosing them. In the first days, you give them access to the tools they need and walk them through how you like things done. Starting with the inbox and the calendar, then adding tasks as trust builds, is a simple way in. Within about three weeks they're up to speed on your work. Your first weekly report arrives at the end of the first week, so you can see from the start how the virtual assistant services are working for you.

What to hand over first

The easiest work to hand over first is work that's repeatable and easy to check. A simple way to find it: for two weeks, note every task you do that someone else could do with clear instructions. The list usually starts with the inbox, the calendar, data entry and the same customer questions answered again and again.

Write a few lines on how you like each one done, and hand over two or three to begin with. Add more as your assistant learns your business.

A day with your virtual assistant

For example, for a founder in New York:

  • Morning: the inbox is sorted before you open it, with replies drafted for anything routine and a short list of what needs you.
  • Midday: meetings booked and confirmed, a supplier chased for a late delivery, new orders entered in your system.
  • Afternoon: research on three prospects before tomorrow's calls, customer emails answered in your voice.
  • End of day: a short note on what's done and what's waiting for you.

Your assistant works the same hours you do, so all of this happens while you're working too.

A virtual assistant company or a freelancer

FreelancerA1Strategez
Who employs themNobody; they work for themselvesWe do
Works only for youRarelyYes
If they leaveYou start searching againWe line up a replacement and you interview them
Who checks the workYouYou direct it; you also get a weekly report
Your hoursIf they agree to themAlways

A freelancer can suit a one-off task. For support you rely on every day, our virtual assistant services give you cover if someone leaves and one person who knows your business.

Access to your email and accounts

Your assistant works inside your own tools, with the access you choose to give them. Use your email's delegate or shared-access settings rather than sharing your password, and give access only to what the tasks need. You can change or remove it at any time. Confidentiality is in the contract, as signed confidentiality and data-protection terms.

How virtual assistant services are priced

We don't publish prices, because they depend on the tasks, the hours and the experience the work needs. It's one monthly rate, agreed before anything is signed, and it covers the employment side: payroll, benefits administration and equipment. Tell us the tasks and we'll give you a quote.

A virtual assistant or a back office team

When the work grows from one person's admin into a whole function, such as order processing, invoicing or a support inbox, a team may suit you better. See customer service outsourcing for support and back office work we run for you, or a managed team we run for you. For technical roles, you can hire dedicated developers. All of it sits within our staff augmentation services.

Questions buyers ask

How much do virtual assistant services cost?

It's one monthly rate, set by the tasks, the hours and the experience needed, and you get a quote before anything is signed. The rate covers payroll, benefits administration and equipment.

What tasks can a virtual assistant do?

Most work that can be done at a computer: inbox and calendar, admin, data entry, customer emails and research. Tell us your list and we'll match an assistant to it.

Should I use a virtual assistant company or a freelancer?

Use a company when you rely on the support every day: you get one assistant who works only for you, and a replacement if they leave. A freelancer suits a one-off task.

Is it safe to give a virtual assistant access to my email?

Yes, if you set it up properly. Use your email's delegate access instead of sharing your password, give access only to what the tasks need, and remove it whenever you want. Confidentiality is in our contract.

Can I meet the assistant before I hire?

Yes. When you hire a virtual assistant from us, you interview them before anything is signed.

How quickly can an assistant start?

Within one to two weeks of you choosing them, and they're up to speed on your work within about three weeks.

What's the difference between a virtual assistant and an executive virtual assistant?

An executive virtual assistant supports one senior person, such as a founder or director, and often handles their calendar, travel and correspondence. A virtual assistant can also support a team with shared tasks. Tell us who the support is for, and we match the experience to it.

Will the assistant work my hours?

Yes. They keep your working day, whether you're in the US, the Gulf or Europe.

What happens if my assistant leaves?

You hear it from us straight away, we line up a replacement, and you interview them before it's finalized.

How will I know what they've done?

You get a written report every week, and you can ask for a call at any time.

Where are your assistants based?

In Lahore, Pakistan, working your hours. Visits go both ways.

Request a shortlist

Tell us the tasks and your hours. A couple of lines is plenty.

No commitment. You meet the people before anything is signed.